Contact Us

  • We will send you an email from [@edwin.tokyo]. Please set up your e-mail settings so that you can receive e-mails from us.
  • We will reply to your email address.
  • Depending on the content of your inquiry and the time of receipt, it may take some time to reply or we may not be able to reply to your inquiry.
  • Depending on the content of your inquiry, it may take some time to reply or we may not be able to reply to your inquiry.
  • The purpose of inquiry e-mails is to communicate with individual customers. Please refrain from using any part or all of the contents of the e-mail for secondary use without our permission.

<For inquiries about your order, please contact us at

  • Please be sure to include your order number (e.g. #1000) when inquiring about your order.
  • Please note that we cannot accept changes to your order. Please understand this in advance.
  • We do not accept returns for customer convenience. Please understand in advance.


Please check the above and contact us if you have any questions.